Your Stay

Naturally, there are a number of questions that may arise during your hospital stay. We would like to inform you in this section about the most important points and processes in our facility.

Electronic Payments (cashless)

You may pay your bill with either your bank cash/debit card or credit card at the reception/admission desk.  Telephone charges as well as the single room surcharge (if applicable) should be paid on the last day of your stay at the reception/admission desk.

Nondenominational Chapel

During stays in hospitals, many patients often are need of place for peace and quiet.  Our chapel for contemplation in the basement floor provides members of all religion denominations a place to pray, for personal reflections and inner peace.

Accompaniment

Often with children and/or elderly persons, sometimes it is necessary or desirable for an accompanying person to be admitted with them for stationary stays in order to have a trustworthy person there.  Please discuss this possibility with our staff at the admission desk/reception.

Visiting Hours

You are welcome to visit our facilities at anytime.  We do request however that you respect the privacy of your roommate and that after 22:00 (10 pm) you keep our quiet rule so others can sleep. 

Cafeteria

Our cafeteria is open for our patients and their visitors every day.

Haircuts, manicures and pedicures

If you wish to get a haircut, a pedicure or a manicure during your stay at our hospital, please contact a member of your nursing staff who will gladly coordinate an appointment for you.

Visitor meals

Your family and visitors are welcome to stay to eat with us.  In our restaurant you a wide selection of entrees that are offered on our menu.  After your meal, simply pay directly in the restaurant.

Internet

Smoking

Please keep in mind that smoking can damage your health.  We ask for your understanding that smoking is not allowed in all patient areas in accordance with official regulations.  We will not tolerate any smoking in hospital rooms under any circumstance. 

Food and Drink

Food is an important part of your treatment and is prepared to meet your specific medical needs and is based on medical and nutritional fundamentals.  Our dietitians will gladly advise you regarding your choice of meals and will devise a diet plan to fit your wishes.  You can eat your meals (together with other patients) in our restaurant on the ground floor or we will gladly serve you your meals in your room

Your valuables

In your lockable wardrobe you can also find a safe.  Please place all of your money and other valuables here.  When you leave your room, please remember to lock your wardrobe.  We cannot take any responsibility for any lost valuables.

Magazines and Newspapers

You will receive daily and free of charge a newspaper delivered to your room.  Moreover, you can purchase additional newspapers and magazines in our cafeteria.