In the Private Hospital Villach we continuously work on quality assurance and improvement.
The main tools of quality management are guidelines, medical and nursing standards. Our quality work is based on legal regulations as well as regular patient surveys. The surveys are constantly evaluated and discussed to develop measures for improvement.
In March 2015 the Private Hospital Villach gained the ÖNORM ISO 9001:2008 quality management certification. This quality management system was implemented to monitor the processes in medicine, care, therapy and administration and to guarantee tranparency, traceability, and sustainablility. In March 2018 the ÖNORM ISO 9001:2015 was reconfirmed.